At Paperembosser, we want you to be happy with your purchase.
30-Day Returns
We accept return requests within 30 days of delivery. To start a return, contact us with your order number and reason for return:
Email: paperembosser@outlook.com
WhatsApp: +86 199 3710 8760
Items must be returned unused, in their original condition, and with original packaging where applicable.
Return Shipping
Customers are responsible for return shipping costs unless an item arrives damaged, defective, or incorrect due to our error. Please contact us before sending a return.
Return address:
paperembosser
No. 118 Biyun Road
Zhengzhou, Henan, China
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and clear photos of the item and packaging.
Refunds
Once we receive and inspect your return, we will notify you of the outcome. Approved refunds are issued to the original payment method within 10 business days. Your bank or payment provider may require additional time to process the refund.