How Replacement Plates Work
How do I submit my custom design for the embosser?
Creating your unique design is easy! Simply select your seal design, type in your name and click "Add To Cart". We'll create your seal on the next business day and ship out your order shortly after.
What materials are compatible with the embosser?
The embosser is designed to work best with standard book paper, stickers and envelopes. Thicker weight papers are okay to emboss as well but we do not recommend cardboard or thicker materials.
How long will it take to receive my custom embosser?
The custom crafting of your embosser takes approximately 3 days, followed by a shipping period of 4-8 business days depending on your location
What should I do if there is a problem with my embosser when it arrives?
If there's an issue with your embosser upon arrival, please contact our customer service immediately. Provide a detailed description of the problem and photos if possible. We'll work with you to resolve the issue, whether that means sending a replacement or offering a refund according to our 60-day return policy.
How do I properly use and care for my embosser to ensure its longevity?
To ensure the longevity of your embosser, use it on suitable paper thickness, avoid excessive force, and store it in a dry, clean place. If the embosser gets dirty, gently wipe the surfaces with a dry cloth. For the first few uses, try embossing on scrap paper to remove any manufacturing residues.